Skip to main content

You are using an old and unsupported browser. Most core functionality will not work. Please upgrade to a supported browser - Google Chrome

Times are shown in your local time zone GMT

Transforming Accountability

Presentation Description

Transformative Accountability : It is no longer enough for large NGOs to set up a few feedback boxes in order to ‘tick the box’ of being Accountable to the communities that they aim to serve. The way large NGOs implement their Accountability systems needs to evolve so that two-way communication is possible using a transformative approach, especially in the highly changeable context of COVID-19.  

While digital platforms and other innovations may help us transform the way we are Accountable, how do we balance this with preferences from parts of the community for face-to-face communication? How do we ensure that we are prepared to adapt and change our approaches as the context changes? How do we make sure we are really hearing the voices of the community (including children and women, elderly and other marginalised groups)? And most importantly how do we make sure we respond appropriately to the feedback, complaints and questions from the community; providing answers to their questions, filling information gaps, and ensuring decision making and resource allocation is made based on community voices as we implement transformative Accountability systems? 

Join three Accountability professionals from World Vision who work in the diverse contexts of South Sudan, Uganda and Syria as they discuss their approach to answering these very questions on a daily basis.  

 
Panel Speakers 

Martin Omoro: Program Quality and Strategy Manager (World Vision South Sudan)  
Nourhan Al Fayoumi: Accountability & Learning Coordinator (World Vision Syria Response) 
Paul Kiggwe:  MEAL Manager-World Vision (World Vision Uganda Refugee Response)

Other Suggested Presentations

Express Learning lab
28 April 2021 3:30 pm
Room 6
#Techforgood learning lab: systems change & digital transformation for humanitarians
Julien Leyre, Simon Davies

Panel
28 April 2021 7:00 pm
Room 4
How Lean Transforms Relationships to Empower Employees and Increase Impact
Dr Andrew Parris, Dr. Bublu Thakur-Weigold (She, Her), Darine Ndihokubwayo , Abebe Nigatu Endalew , Robert Ssaka , Elias Yaacoub

Oral Presentation
29 April 2021 10:55 pm
Room 1
Closing Comments
Mary Ana McGlasson

We use cookies to ensure you get the best experience on our platform and by continuing to use this site you agree that we can save them on your device. For more information, please read our privacy statement. Privacy Policy