While digital platforms and other innovations may help us transform the way we are Accountable, how do we balance this with preferences from parts of the community for face-to-face communication? How do we ensure that we are prepared to adapt and change our approaches as the context changes? How do we make sure we are really hearing the voices of the community (including children and women, elderly and other marginalised groups)? And most importantly how do we make sure we respond appropriately to the feedback, complaints and questions from the community; providing answers to their questions, filling information gaps, and ensuring decision making and resource allocation is made based on community voices as we implement transformative Accountability systems?
Join three Accountability professionals from World Vision who work in the diverse contexts of South Sudan, Uganda and Syria as they discuss their approach to answering these very questions on a daily basis.
Martin Omoro: Program Quality and Strategy Manager (World Vision South Sudan)
Nourhan Al Fayoumi: Accountability & Learning Coordinator (World Vision Syria Response)
Paul Kiggwe: MEAL Manager-World Vision (World Vision Uganda Refugee Response)