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How Lean Transforms Relationships to Empower Employees and Increase Impact

Presentation Description

Background: Humanitarian Leadership and its challenges have been well-studied by the social sciences. However, there is untapped potential in applying private sector management principles and best practices to humanitarian work, possibly because these originate outside of the social/public sector, where they are less known. Some humanitarian organisations have fruitful experience applying Lean Management, an innovative management system developed by Toyota, but which is not just about manufacturing better cars or improving industrial processes. Lean focuses the organization on providing more value to its customers, which are beneficiaries in the case of humanitarian work. Lean can transform organizational relationships by devolving power to lower level workers and partners. Our panel will share their experience of how Lean Management addresses some of the key challenges of humanitarian work.

Objectives: To demonstrate the potential of Lean Management principles and practices to transform work and relationships. By empowering staff and local entities, it improves power dynamics, collaboration, and ultimately the outcomes of humanitarian operations.

Format: Moderated panel discussion of humanitarian leaders who share their field experiences by telling stories and answering questions.

Panel: Dr. Bublu Thakur-Weigold, Director of Humanitarian Operations & Supply Chain Management Lab, Swiss Federal Institute of Technology (Moderator), 
Dr. Abebe Nigatu, People & Culture Director, World Vision Rwanda /  Darine Ndihokubwayo, Commodity Manager, Food for the Hungry DR Congo / Elias Yaacoub, Logistics and Security Manager, Medair Lebanon / Robert Ssaka, Project Manager, Integrated Personnel and Payroll System (IPPS), Government of Uganda, Ministry of Public Service / Dr. Andrew Parris, Process Excellence Manager, Medair

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